LORABOORun your whole transport day from one dispatch screen.
Loraboo is dispatch and driver software built by a working NEMT & paratransit operator. Plan the day's trips, message drivers, see every vehicle's capacity and let drivers update trip status from their phone's browser, in one place.
★ Founding operators: 60 days free, plus free setup.Real product footage. Test data blurred.
- ✓Built by a real NEMT & paratransit operatorShaped by 10+ years of hands-on experience running an NEMT and paratransit company.
- ✓Built and managed in the USA
- ✓Designed around the needs of state Medicaid NEMT programs and brokers.
Running trips shouldn't feel like running a call center.
If you operate NEMT or paratransit service, you know the day rarely goes to plan.
Phone and spreadsheet chaos
Trips live in spreadsheets, notes and text threads. Every change means another call, and nobody is sure which version is current.
Missed and late trips
When a driver can't see the latest change, a rider waits at the curb. One missed pickup can mean a missed appointment.
Broker paperwork piling up
Medicaid programs and brokers expect trip records to be in order. Rebuilding the day from scattered notes eats your evenings.
The wrong vehicle for the ride
Sending an ambulatory van to a wheelchair rider costs you the trip and the rider's trust.
Everything your dispatch desk needs, on one screen
The core tools for running a NEMT or paratransit day, built in plain terms like rider, trip, driver and vehicle.
One dispatch screen
Plan and manage the day's NEMT and paratransit trips on one dispatch screen.
Why it matters: Stop juggling spreadsheets and sticky notes. Your team works from the same picture of the day.
Two-way messaging
Two-way messaging between dispatch and drivers.
Why it matters: Fewer phone calls, and a written thread you can look back on.
Capacity at a glance
Every vehicle shows its ambulatory, wheelchair and stretcher capacity at a glance.
Why it matters: Match the right vehicle to the rider before the van leaves the lot.
Driver web app
Drivers see their trips and messages and update trip status from their phone's browser.
Why it matters: Nothing to download from an app store. Dispatch sees drivers' status updates.
Made for NEMT & paratransit
Built for both service types, using plain terms like rider, trip, driver and vehicle.
Why it matters: Your team learns it fast, because it speaks the way operators talk.
Set up with you
Founding operators get free setup: we import your riders, vehicles and drivers in week 1.
Why it matters: You start dispatching without re-typing your whole operation.
Made for long days at the dispatch desk
Late pickups come first
Late pickups sit at the top of the list, showing how late they are.
Why it matters: Your team sees what needs attention first.
Today at a glance
Your on-time rate, cancellations and the day's numbers, right when you sign in.
Why it matters: Know how the day is going before the first call.
Built-in staff time clock
Staff clock in and out in the same place you dispatch.
Why it matters: One less system to log in to.
Dark and light modes
Easy-to-read dark and light modes for long night shifts.
Why it matters: Easier on the eyes, day or night.
Your driver's day, in their phone's browser.
Drivers see their trips and messages and update trip status from their phone's browser.
- Nothing to install from an app store: it runs in the phone's browser.
- A clear list of the driver's trips for the day.
- Messages with dispatch in the same place.
- Trip status updates, from assigned to completed.
Loraboo vs typical NEMT software
A general comparison of what operators often run into. No specific product is named, and every vendor is different.
| Loraboo | Typical NEMT software | |
|---|---|---|
| Who builds it | ✓ A working NEMT & paratransit operator | Often a software company without its own fleet |
| Pricing | ✓ Published: from $49/month, Fleet $399/mo | Often quote-only |
| Getting started | ✓ Founding operators: 60 days free plus free setup and import | Setup fees and long onboarding are common |
| Driver tools | ✓ Runs in the phone's browser, nothing to install | Often a separate app-store download |
| Vehicle capacity | ✓ Ambulatory, wheelchair and stretcher capacity on every vehicle | Varies |
| Language | ✓ Plain terms: rider, trip, driver, vehicle | Can be jargon-heavy |
| Support | ✓ Fast answers, and a real person when you need one | Often a ticket queue |
Built by operators, for operators
Loraboo comes from INcareTrans, a NEMT & paratransit company in Greenwood, Indiana, with more than 10 years of hands-on experience running trips.
Built by a real operator
Every screen is shaped by the daily problems of running a NEMT and paratransit company, not a guess at them.
Built and managed in the USA
Loraboo is built and managed in the USA, and you talk to people who understand transport.
Designed around Medicaid NEMT programs and brokers
Designed around the needs of state Medicaid NEMT programs and brokers.
Built with privacy in mind
Rider information deserves care. Here's how we approach it, without overpromising.
Separate sign-ins
Dispatchers sign in to the dispatch app and drivers sign in to their own driver web app.
Your data, walled off
Each company's data is walled off from every other company's.
Each role sees what it needs
Dispatchers, drivers and staff each see only what their role needs.
Encrypted connections
Our sites are served over HTTPS, so traffic between your browser and Loraboo is encrypted in transit.
No real rider data in our demos
Our product videos use test accounts, and test rider details are blurred.
Straight answers
Ask us about data handling in your demo, and read our Privacy Policy for the details.
What's next for Loraboo
On our roadmap now. Ask about timing in your demo.
Live tracking
See your whole fleet as it moves.
- Live fleet view
- Trip replay
- Live arrival times to any address
- Vehicle health
Rider privacy upgrade
Rider names kept in a separate secure system.
60 days free, plus free setup.
For our founding operators.
Request a demo →Your trial starts after your demo.
- Free import of your riders, vehicles and drivers in week 1.
- Check-ins at day 30 and before your trial ends.
- Your founding price locked for 12 months after the trial.
Built for operators at every stage
Plans from $49/month, or let's talk.
Questions operators ask
Who is Loraboo for?
Transportation operators running NEMT & paratransit service.
Can I sign up myself?
Loraboo is shown on request. Request a demo and we'll set up a time.
How much does it cost?
Plans from $49/month. Fleet is $399/mo for up to 25 vehicles. For larger operations, let's talk. Founding operators get 60 days free, plus free setup, before their plan starts.
How does the founding offer work?
Founding operators get 60 days free, plus free setup. Your trial starts after your demo. In week 1 we import your riders, vehicles and drivers for free, we check in at day 30 and before your trial ends, and your founding price is locked for 12 months after the trial.
Does Loraboo work for paratransit as well as NEMT?
Yes. Loraboo is built for NEMT & paratransit, using plain terms like rider, trip, driver and vehicle.
Do drivers need to download an app?
No. The driver web app runs in the phone's browser. Drivers sign in and see their trips and messages.
Who is behind Loraboo?
Loraboo is built by the team behind INcareTrans, a NEMT & paratransit operator in Greenwood, Indiana, with more than 10 years of experience. It's built and managed in the USA.
How do I reach you?
Email hello@loraboo.com, or call (317) 528-0018 and say you're calling about Loraboo.
Ready to see Loraboo with your own operation?
Request a demo and we'll walk you through it.
Calling about Loraboo? Dial (317) 528-0018 · hello@loraboo.com